Frequently Asked Questions

1

Refund & Return

Order your books wrongly? Email us at storders@actlink.com.sg and we shall refund the payment to you.

2

Ordering of Books

Dear Parents & Pupils, please register a new username and proceed to order form to order your books. You need not use the username as stated in the booklist.

As for the delivery or self collection date, our bookshop in charge will contact you to check on your availability date.

 

3

Incorrect Payment Made

Empty order list and Incorrect payment has been made, we will refund the incorrect amount payment back to your card. 

Kindly email us your order to us at storders@actlink.com.sg and we will process for you.

 

4

Something wrong in order page

Please click on "Clear all" button from http://actlink.com.sg/order-form page.

5

System recommendation

Recommended browser to use: Google Chrome Version 65 and newer, Mozilla Firefox Ver 63 and newer.

6

Type of Credit Cards Acceptance

Paypal only accepts the following payment types: Visa, Mastercard, American Express and Discover
7

Collection/Delivery of Orders

We will contact you to confirm the readiness of your orders.